Enrollment Assistance Program logo

ENROLLMENT ASSISTANCE PROGRAM (EAP)

GET COVERED

Need health insurance? The Cognosante Enrollment Assistance Program (EAP) is here to help you explore your healthcare coverage options through the Health Insurance Marketplace, Medicaid, the Childrens Health Insurance Program (CHIP), or Medicare. We provide free and impartial services to find options that fit your budget and meet your needs. If you’re uninsured or just want to learn about your choices, we can help! Book an appointment today.

Our Services

Our certified EAP Assisters can help you better understand these options. We are ready to answer your questions, guide you through the application and enrollment process, or refer you—if necessary—to another agency for support.

This service is free and can be provided virtually or in-person.

  • You can re-apply for Medicaid or CHIP to find out if you still qualify.
  • You may be able to get low-cost, quality health coverage through the Health Insurance Marketplace.
  • You may be eligible for health coverage through your current employer.
  • You may be able to sign up for Medicare (if you are over 65, have certain disabilities, End-Stage Renal Disease or ALS) without paying a late enrollment penalty.

What is the EAP and Who is Cognosante?

The Enrollment Assistance Program (EAP) was established by the Centers for Medicare & Medicaid Services (CMS) to provide targeted Marketplace application and enrollment assistance for consumers determined to be ineligible for Medicaid or CHIP coverage. CMS provides this support through local Assisters who are trained and certified to work on the agency’s behalf.

Cognosante, a private company with experience helping individuals enroll in Qualified Health Plans, provides the trained and certified Assisters for the Enrollment Assistance Program.

You may see materials with Cognosante’s or CMS’ healthcare.gov logos on them. If you are in doubt, look for official government seals or logos or ask to see our Assisters’ certifications.

SCHEDULE An Appointment

Click here to schedule an appointment with an EAP Assister. 

Consent Form

Before we can provide enrollment assistance, you must give your consent to do so.  Click here to read the Consent Form, which includes our roles and responsibilities.

PRIVACY STATEMENT

Read how we will use and protect your information in our Privacy Statement.

STEPS TO GETTING ASSISTANCE

Schedule an appointment in your state through our scheduling tool

1

Prepare for the appointment by gathering required information

2

Be on time for your scheduled appointment (or reschedule in advance if needed)

3

Let your EAP Assister know if you need an interpreter or other accommodation for assistance

4

Book An Appointment

Select your state to schedule an in-person or virtual appointment with an EAP Assister.

Protecting Yourself

Cognosante employs certified Enrollment Assisters. The Centers for Medicare & Medicaid Services (CMS) provides a certificate for each trained, certified Enrollment Assister.

Your Assister will provide their CMS certificate upon request. It looks like this certificate and contains their unique Enrollment Assister assigned ID number.

Certificate with a header that says Federally Certified Marketplace Enrollment Assistance Personnel (EAP). There is a Health Insurance Marketplace logo under the header. The assister's name and certification number are blurred out. There is an acquired date and expiration date. The certificate is signed by Jeffrey D. Grant, Deputy Director for Operations Center for Consumer Information & Insurance Oversight Centers for Medicare & Medicaid Services.

For tips on how to protect yourself from fraud, visit Protect Yourself from Fraud.

Questions?

Arizona

(480) 420-0280

Email Us

Florida

Calhoun County

(850) 739-5055

Email Us

Washington County

(850) 938-4452

Email Us 

Illinois

(312) 724-9946

Email Us

Louisiana

(318) 408-2729

Email Us 

Michigan

(313) 572-1452

Email Us

Montana

(406) 272-3295

Email Us

North Carolina

Guilford & Mecklenburg Counties

(336) 310-8874

Email Us

Robeson & Scotland Counties

(910) 250-8760

Email Us 

Ohio

(740) 340-1189

Email Us 

Oklahoma

(405) 212-9444

Email Us

South Carolina

(843) 702-6728

Email Us

Tennessee

(901) 244-3886

Email Us 

Utah

(801) 415-9572

Email Us 

Arizona

(480) 420-0280

Email Us

Florida

Calhoun County

(850) 739-5055

Email Us

Washington County

(850) 938-4452

Email Us 

Illinois

(312) 724-9946

Email Us

Louisiana

(318) 408-2729

Email Us

Michigan

(313) 572-1452

Email Us

Montana

(406) 272-3295

Email Us

North Carolina

Guilford & Mecklenburg Counties

(336) 310-8874

Email Us

Robeson & Scotland Counties

(910) 250-8760

Email Us

Ohio

(740) 340-1189

Email Us 

Oklahoma

(405) 212-9444

Email Us

South Carolina

(843) 702-6728

Email Us

Tennessee

(901) 244-3886

Email Us 

Utah

(801) 415-9572

Email Us 

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Florida Programs

Please select the appropriate county below to be Schedule your Appointment.

North Carolina Programs

Please select the appropriate county below to be Schedule your Appointment.