ENROLLMENT ASSISTANCE PROGRAM (EAP)
STAY HEALTHY. GET COVERED.
The Enrollment Assistance Program (EAP) has come to an end. At this time, we are no longer providing assistance with our certified Enrollment Assisters.
If you need health coverage, submit a new or updated Marketplace application right away to see if you (or other members of your household) can buy a Marketplace plan and get help with costs. It only takes a few steps to see if you can get covered. Visit HealthCare.gov to get started.
For more help
If you have questions about Marketplace coverage or applying, need help in another language, or want this information in an accessible format (like large print, braille, or audio), help is available:
- Visit HealthCare.gov
- Call the Marketplace Call Center at 800-318-2596 (TTY: 855-889-4325)
You can find local help to assist you and other household members enroll in coverage. Local Marketplace Assisters provide free and impartial enrollment assistance. You can get more information about help in your local area at LocalHelp.HealthCare.gov.
If you’re an American Indian or an Alaska Native who is a member of a federally recognized tribe, visit HealthCare.gov/american-indians-alaska-natives/coverage to learn more about available benefits.
STEPS TO GETTING ASSISTANCE
Work with an EAP Assister to schedule an appointment
1
Prepare for the appointment by gathering required information
2
Be on time for your scheduled appointment (or reschedule in advance if needed)
3
Let your EAP Assister know if you need an interpreter or other accommodation for assistance
4
Our Services
Help you better understand your healthcare options and answer your questions regarding healthcare
Guide you through the application and enrollment process
Direct you to resources you may need to overcome barriers preventing you form gaining healthcare coverage
Connect you with a Navigator in your area for in-person or virtual assistance
EAP conducts direct assister-to-consumer outreach alongside Navigator grantees in all 28 Federally-facilitated Marketplace (FFM) states (shaded in blue), to help consumers maintain continuity of coverage.
we value your privacy
Consent Statement
Before we can provide enrollment assistance, you must give your consent to do so. The Consent Form includes our roles and responsibilities.
Privacy Statement
Read how we will use and protect your information in our Privacy Statement.
Protecting Yourself
Cognosante employs certified Enrollment Assisters. The Centers for Medicare & Medicaid Services (CMS) provides a certificate for each trained, certified Enrollment Assister.
Your Assister will provide their CMS certificate upon request. It looks like this certificate and contains their unique Enrollment Assister assigned ID number.
For tips on how to protect yourself from fraud, visit Protect Yourself from Fraud.
Who is Cognosante?
In May 2024, Cognosante became a wholly owned subsidiary of Accenture Federal Services, LLC (AFS). For reference, please see the press release here: Accenture Federal Services Completes Acquisition of Cognosante. Beginning in January 2025, Cognosante employees and contracts began full integration into AFS and AFS subsidiary, ASM Research (ASM).
You may hear our organization referred to as, or receive emails from, ASM Research (asmresearch.com) and/or Accenture Federal Services.