ENROLLMENT ASSISTANCE PROGRAM (EAP)

STAY HEALTHY. GET COVERED.

The Enrollment Assistance Program (EAP) was established by the Centers for Medicare & Medicaid Services (CMS) to provide targeted Marketplace application and enrollment assistance for consumers determined to be ineligible for Medicaid or Children’s Health Insurance Program (CHIP) coverage.

Our certified EAP Assisters are ready to answer your questions, help you with plan comparisons, or guide you through the application and enrollment process.

This service is free and can be provided virtually.

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Schedule Your Appointment today!

¡PROGRAME Su cita hoy!

STEPS TO GETTING ASSISTANCE

Work with an EAP Assister to schedule an appointment

1

Prepare for the appointment by gathering required information

2

Be on time for your scheduled appointment (or reschedule in advance if needed)

3

Let your EAP Assister know if you need an interpreter or other accommodation for assistance

4

Our Services

Help you better understand your healthcare options and answer your questions regarding healthcare

Guide you through the application and enrollment process

Direct you to resources you may need to overcome barriers preventing you form gaining healthcare coverage

Connect you with a Navigator in your area for in-person or virtual assistance

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EAP conducts direct assister-to-consumer outreach alongside Navigator grantees in all 28  Federally-facilitated Marketplace (FFM) states (shaded in blue), to help consumers maintain continuity of coverage.

Select your state to schedule an in-person or virtual appointment with an EAP Assister.
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we value your privacy

Consent Statement

Before we can provide enrollment assistance, you must give your consent to do so. The Consent Form includes our roles and responsibilities.

Privacy Statement

Read how we will use and protect your information in our Privacy Statement.

Protecting Yourself

Cognosante employs certified Enrollment Assisters. The Centers for Medicare & Medicaid Services (CMS) provides a certificate for each trained, certified Enrollment Assister.

Your Assister will provide their CMS certificate upon request. It looks like this certificate and contains their unique Enrollment Assister assigned ID number.

Certificate with a header that says Federally Certified Marketplace Enrollment Assistance Personnel (EAP). There is a Health Insurance Marketplace logo under the header. The assister's name and certification number are blurred out. There is an acquired date and expiration date. The certificate is signed by Jeffrey D. Grant, Deputy Director for Operations Center for Consumer Information & Insurance Oversight Centers for Medicare & Medicaid Services.

For tips on how to protect yourself from fraud, visit Protect Yourself from Fraud.

Who is Cognosante?

Text logo in gray and orange Cognosante part of AFS

Cognosante, a private company with experience helping individuals enroll in Qualified Health Plans, provides the trained and certified Assisters for the Enrollment Assistance Program.

You may see materials with Cognosante’s or CMS’ healthcare.gov logos on them. If you are in doubt, look for official government seals or logos or ask to see our Assisters’ certifications.